Shipping and Returns
SHIPPING
Standard shipping (2-6 days) is $6.95
For orders over $100 standard shipping is free.
We only ship within the US.
LOCAL PICK UP
Local pick up can be selected at checkout. You will be notified via email once the order is ready to be picked up.
Store Hours:
Oakland (Rockridge)
Mon - Sun: 10.30am - 6.00pm
RETURN POLICY
GoldenBug will accept your return or exchange of unworn, unwashed, or defective merchandise by mail or at our Oakland store.
**Please note that you are responsible for the expense of returning an order.
All returned items must be in a sale-able condition with tags and in original packaging, and with your receipt.
Returns of online orders:
To start a return, click here.
Full-priced items will be refunded if postmarked within 14 days of delivery; store credit will be issued if postmarked within 15-30 days of delivery.
No returns after 30 day from delivery.
Returns of in-store purchases:
Full-priced items will be refunded within 14 days of original purchase; store credit will be issued within 15-30 days of original purchase.
WINTER HOLIDAY RETURNS: Store Credit will be accepted through Jan 7 of the following year.
No returns after 30 days from original purchase.Sale items are FINAL SALE